Why Choose Us
We’re valued by our clients because we:
- For insurance companies we reduce the number
of settlement “cash outs” and product
replacements, reducing your overall cost of
settlement.
- We are able to repair many items deemed
“unrepairable” by other repair firms, resulting in
happier customers and an overall reduced cost of
your settlement.
- Identify a higher percentage of non-transit related
damages, negating the need for settlement or
costs from fraudulently claimed and non-transit
damages.
- Virtually eliminate dissatisfied shippers with
quality work, status updates, reporting and service.
- Are able to reproduce or create virtually any finish
on your finish.
- Have the capability to perform historically
accurate repairs or we can "freshen up" your
furniture with touch-up, new lacquer, polishing, or
cleaning.
The difference is our proven claims process for
independent third party inspection and repairs of transit
damages:
- Fax or email us your authorization and claims
form.
- Receive rapid email acknowledgement that your
claim request has been received and is being
scheduled. We keep constant communication
with the adjusters, alleviating your worries about
the progress of your claim.
- We contact the shipper within 24 hours of our
receipt of your request to schedule an inspection
and/or authorized repairs, if any.
- Once an appointment time has been scheduled,
you are e-mailed a confirmation, along with the
date and time of the appointment and any other
pertinent information.
- Within 24 hours of the initial inspection, you will
be e-mailed the completed inspection report,
including photographs. You receive frequent email
updates during the repair process documenting
contacts made with shipper, deliveries and repair
status.
- Finally, after we have completed repairs and
returned repaired items to the shipper, you will be
e-mailed a line item invoice, a second report if
necessary (if any significant changes occur from
the preliminary findings) and a repair release
signed by the shipper indicating that they have
accepted delivery and repairs and are satisfied
with the work performed.
Want to learn more? Contact Us to get a sample report
or get more information on our claims process.
Copyright (c) 2010 Jeff Johnson Restorations & Designs.
All Rights Reserved.
“Thank you for your consistent, high
quality service on both inspections and
repairs. Your response is always quick and
updates are timely and explicit. Our
transferees have told us how delightfully
satisfied they are with your work!”
Vicki Kost New World Van Lines
|
"As an adjuster your
reports are
AWESOME!!!! If all
inspections were
completed in this
manner it would
make my job easier
and more efficient.
Again, thanks for the
detailed report!"
-Kim L.
Claims Adjuster
Thanks again Jeff
for the excellent
repair job.
Dave McGrath
"I wish we had
more vendors who
could examine,
determine, and
repair like that.
Half of them can’t
even use a digital
camera. Keep up
the good work!!"
Autumn P .
Claims Adjuster
Call us today!
Phone: 919-345-8991
Fax: 919-869-1804